Our minds are an open source

The Future of Content episode 10: Content That Speaks to You

Best practices for higher education emergency response websites

Recently, we’ve seen teams quickly launch emergency response websites and have assisted on improving the user experience for a few. The following guidelines represent best practices and lessons learned from the first wave of responses.

No campus tour? No problem!

In the wake of coronavirus-related shutdowns across the nation, many families are still tasked with making higher education decisions without being able to step foot on campuses. The Washington Post recently posted an article aimed at parents and students examining the new ways they could experience the campus culture while we're all staying at home.

DIY UX research, part 2: How to conduct your first user interviews

UX research has commonalities with other kinds of research, but it is distinct. At its heart, UX research tries to uncover user needs revolving around a digital product like a website, a mobile app, or a desktop app. But UX research also explores experiences and attitudes outside of the product in question because those often reveal the motivations behind user behaviors.

Speed and quality? Yes, you can have both

There's a misconception that bringing together Agile and quality assurance testing is like jamming a stick into the spokes of a bicycle wheel — everything crashes to a halt. Agile is all about continually moving forward and iterating in a flexible way. In the minds of many, solid QA practices imply a need to impede progress with testing.

The Future of Content episode 9: Virtual Content in the Real World